IT & Software
- IT Strategic Planning & Assessment
- IT Infrastructure & Network Support
- Software Development & Maintenance
- Database Design, Development and Administration
- Data Analytics, Business Intelligence and Big Data
- Enterprise Content Management
- Configuration Management
- Continuity of Operations
- Contact Center/Help Desk Support
Cybersecurity / Information Assurance
- PKI and Identity Management
- Governance and Compliance
- Security Operations
- Incident Management
- Vulnerability Management
Financial Management
- Contract reconciliation and case closure
- Verifying financial, accounting & payment systems
- Financial analysis & decision support
- Accounting, Budget, and Management Support
Fraud Investigation
- Quantitative and qualitative analysis of claims, medical records, and account information
- Case development and court proceedings support
- Healthcare fraud investigative reporting
Call Center / Customer Service
- Call Center Assessment Services
- Implementing call center solutions
- Telephonic oral interpretation service for Limited English Proficiency (LEP) individuals
- TDD/TTY (ASCII) terminals
Advisory & Assistance Services
- EEO Investigation Services
- Program Administration
- Project Management
- Acquisition Support
- Records Management
- Logistics Readiness and Facility Support
