Application Support

Ardent Product Support and Services provides a wide portfolio of technical support and service offerings. These services enable major organizations to optimize the efficiency of Information Technology systems, which operate in a multi-vendor, multi-platform environment.

  • Information Systems Planning and Design
  • Installation and Migration
  • Hardware and Software Maintenance
  • Operational Management
  • Performance Management and Optimization
  • Backup and Recovery
  • Security
  • Internet Services

Ardent can provide the entire range of services for a project, providing a virtual team of capable professionals to analyze, manage, develop, and implement the required solution, or we can provide only those services required. Our Development team focuses on your business needs and processes through all phases of a development project.

At the start of the project, our first step is to establish the business justification, determine the return-on-investment, and obtain the support of all involved parties. Throughout design and development, we release iterations of the product to the customer for continuous feedback and quality control. At the completion of the project, detailed plans are carried out for transitioning support of the completed solution to customer staff.