Ardent provides Managed IT Services to keep pace with ever-evolving business needs by focusing on reducing the total cost of ownership (TCO), improving IT infrastructure performance, and increasing flexibility. With Ardent’s Managed IT Services, our customers gain faster returns on their IT investment, secure maximum business value, and cost-effectively manage their IT operations with high-quality solutions that use IT infrastructures and resources to their fullest potential.
We maintain high customer satisfaction levels by meeting SLAs that require round-the-clock management and monitoring. We can provide expertise as the primary management team or additional resources to supplement your staff.
Ardent’s Infrastructure Management (IM) is a unified framework for incident, change, and problem management for desktop, network, and telecom services. Our experienced personnel, who are subject matter experts in domains such as networking, telecom, and systems, are highly skilled at leading customer staff.