Ardent has received ISO 9001:2015 certification for Quality Management Systems. This certification substantiates our capabilities in providing quality solutions and/or services and reinforces our dedication to enhancing customer confidence and satisfaction.

Key components are:

• Verified customer satisfaction
• Continuous improvement
• Understanding and conforming to customer requirements
• Involves risk assessment and management processes using a Plan, Do, Check, Act (PDCA) process model
• Providing ongoing monitoring, measuring, and analysis of all quality management system processes

Ardent has received AS9100D certification for Quality Management Systems. This certification substantiates our capabilities in requirements for Aviation, Space and Defense Organizations in addition to what is done for ISO 9000.

Key components are:

• Assign responsibilities
• Define risk assessment criteria
• Identify, assess, and communicate risks
• Identify, implement, and manage mitigation actions
• Accept risk that remains when mitigation is complete

Ardent is a certified 14001:2015 company. All our processes adhere to the international specification for environmental management system (EMS) enabling our organization to identify, prioritize and manage environmental risks as part of service/solution delivery processes and practices.

Key components are:

• Focus on reduction in pollution, waste, energy conservation
• Adherence to environmental legal compliance and corporate social responsibility
• Provide a benchmark for improvement and effectively monitor and measure environmental performance

Ardent is a certified 20000-1:2018 company. This standard specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve the company’s Service Management System. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements.

Key components are:

• Benchmark how managed services are delivered
• Measure service levels and assess performance
• Demonstrate reliability and high quality of service

Ardent is a certified 27001:2013 company. All systems adhere to the international specification for adopting processes for the establishing, implementing, operating, monitoring, reviewing, maintaining, and improving of the organizational information security management system.

Key components are:

• Harmonized with the structure of other management systems
• Puts emphasis on a continual process improvement for the information security management system
• Clarifies requirements for security and storage of documentation and records